What are you looking for?

Terms and Conditions

This website is operated by HCHENG TRADE LIMITED. By accessing our website, you acknowledge and agree to all terms, conditions, policies, and notices outlined below.

When you browse our site or make a purchase, you consent to be bound by these Terms of Service (the “Terms”), together with any additional policies linked or referenced within this document. These Terms apply to all users, including visitors, customers, suppliers, and content contributors.

Please read these Terms carefully before using our website. Your continued use of any part of the platform confirms your acceptance of these Terms. If you do not agree with any provision, you must refrain from accessing or using our services.

Any new features, tools, or updates added to our store in the future will automatically be subject to these Terms. We reserve the right to revise or update these Terms at any time by posting changes on this page. It is your responsibility to review this page regularly. Your continued use after changes are posted constitutes acceptance of the updated Terms.

1. Eligibility and Acceptable Use

By accepting these Terms, you confirm that you are of legal age in your place of residence, or that you are the legal guardian of any minors using the site under your supervision.

You may not use our products or services for illegal, unauthorized, or infringing activities, including violations of copyright, trademark, or other intellectual property laws. You must not upload viruses, malware, or any harmful code that may disrupt the website or service. Violation of these rules will result in immediate suspension or termination of your access.

2. General Terms

We reserve the right to refuse service to any user, for any reason, at any time.

Non‑payment data you provide may be transmitted across networks without encryption to facilitate technical compatibility. Payment card details are always encrypted during transmission.

You may not copy, reproduce, resell, or exploit any part of our service without our prior written permission. Section titles are for convenience only and do not restrict or modify the actual Terms.

3. Accuracy of Information

We do not guarantee the accuracy, completeness, or timeliness of information on this website. All content is provided for general reference only and should not be used as the sole basis for decisions. Reliance on website content is at your own risk.

We may update or modify website content at our discretion but are not required to do so unless required by law. You are responsible for monitoring any changes.

4. Changes to Services and Pricing

Product prices may be changed without prior notice.

We may modify, suspend, or discontinue any part of the service at any time.

We will not be liable to you or any third party for such changes, price adjustments, or service interruptions.

5. Products and Services

Certain products are available exclusively online and may be limited in quantity. Returns and exchanges are governed by our Refund & Return Policy.

We make every effort to display product images accurately, but we cannot guarantee color consistency across different devices.

We reserve the right to limit sales quantities, restrict sales to specific regions, or discontinue products at any time. Offers are void where prohibited by law.

We do not guarantee that products or services will meet your expectations or that service errors will be corrected.

6. Billing and Account Information

We reserve the right to cancel, limit, or refuse any order, including orders suspected of being placed by resellers or distributors. We may notify you of changes or cancellations using the contact information provided at checkout.

You agree to provide accurate, up‑to‑date account and payment information, and to update details such as email address, card numbers, and expiry dates as needed.

For further details, please refer to our Refund & Return Policy.

7. Third‑Party Tools

We may offer access to third‑party tools over which we have no control. These tools are provided “as is” without warranties or endorsements. Your use of such tools is entirely at your own risk, and you should review the third party’s terms before use.

Any future services or features added to the website will also be governed by these Terms.

8. Third‑Party Links

Our website may contain links to external websites not operated or controlled by us. We are not responsible for the content, privacy practices, or reliability of third‑party sites. Any transactions with third parties are solely between you and the provider.

9. User Comments and Submissions

By submitting feedback, ideas, suggestions, or other content to us, you grant us perpetual, unrestricted rights to use, edit, publish, and distribute such material without compensation or obligation to respond.

We may monitor or remove content that we consider unlawful, offensive, infringing, or harmful. You warrant that your submissions do not violate third‑party rights or contain malicious content.

10. Personal Information

Your personal data is handled in accordance with our Privacy Policy, which you may review on our website.

11. Errors and Inaccuracies

We reserve the right to correct typographical errors, update information, or cancel orders affected by inaccurate details at any time, without prior notice. We are not required to update information unless required by applicable law.

12. Prohibited Conduct

You may not use this website to:

  • Engage in illegal activities
  • Infringe intellectual property rights
  • Harass, defame, or discriminate against others
  • Submit false or misleading information
  • Transmit malware or harmful code
  • Collect others’ personal information without permission
  • Spam, phish, or scrape the website
  • Interfere with website security or functionality

Violations may result in immediate termination of access.

13. Disclaimer and Limitation of Liability

We do not warrant that the service will be uninterrupted, secure, or error‑free. You use the service at your own risk. All products and services are provided “as is” without warranties of any kind, except as required by law.

To the fullest extent permitted by law, we will not be liable for any direct, indirect, incidental, or consequential damages, including loss of profits, data, or revenue, arising from your use of the service.

14. Indemnification

You agree to defend, indemnify, and hold harmless HCHENG TRADE LIMITED, its directors, employees, and partners from any third‑party claims, damages, or legal fees arising from your breach of these Terms or violation of applicable law.

15. Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Termination

These Terms remain effective until terminated. You may terminate by ceasing use of the website. We may terminate immediately if you breach any term, and you remain liable for all amounts due.

17. Entire Agreement

These Terms, together with our published policies, constitute the entire agreement between you and us. Failure to enforce any right does not constitute a waiver of that right.

18. Governing Law

These Terms are governed by the laws of England and Wales.

19. Updates to Terms

We may update these Terms at any time. Continued use after updates are posted constitutes acceptance.

20. Contact Information

For questions regarding these Terms of Service, please contact:

hcheng985@outlook.com