Privacy Policy

We are committed to protecting your privacy and personal information. This policy explains how we collect, use, share and secure the information you provide when using our website and services.

Personal data means any information that can identify you directly or indirectly. It also includes non‑identifiable data that can be linked back to you. It does not include information that has been fully anonymized or aggregated in a way that can no longer be connected to an individual.

We process personal data lawfully, fairly and transparently, collecting only what is necessary for our stated purposes. We implement appropriate technical and organizational measures to safeguard your information. We use personal data to verify accounts, monitor activity, prevent fraud and detect suspicious or unlawful behavior. This processing is necessary for the legitimate interest of keeping our services safe and secure.

We collect information when you create an account, make a purchase, contact customer support, complete surveys or use our help tools. When you place an order, we also collect payment details, billing and shipping addresses, contact information and account authentication data.

When you visit our website, we may automatically collect information about your device, including device type, unique identifiers, IP address, operating system, browser type, usage statistics, diagnostic data and approximate location. We may use GPS, IP data and similar technologies to improve our services.

We use your information primarily to deliver, improve and develop our products and services, communicate with you, deliver personalized content and protect our platform and users.

We use personal data for order fulfillment, customer support, data analysis, research and internal audits. If you participate in contests or promotions, we may use your information to manage those programs.

With your explicit consent, we may send marketing messages about our products and services, update you on your orders and inform you of policy changes. You may unsubscribe from marketing emails at any time.

With your permission, we may also share your data with trusted partners to deliver their marketing materials and personalize your experience across our site and third‑party platforms.

You may withdraw your consent to any of the above uses at any time by contacting us.

Cookies are small text files stored on your device to improve functionality, security and user experience. We use cookies and similar technologies to remember preferences, analyze traffic, personalize content and measure advertising performance. The cookies we use may vary depending on the services you access.

We share personal data only with trusted partners who assist in delivering our services, processing payments or fulfilling orders. Your data will not be shared with third parties for their own independent marketing without your explicit consent.

We may process or disclose your data as required by applicable law, including regulations in the European Economic Area (EEA). For users in the EEA, processing is based on Article 6(1) of the GDPR where consent is required.

We may share data within our group of companies. In the event of a merger, acquisition, restructuring or sale of assets, your data may be transferred to the relevant third party. We may also disclose information when necessary to protect our legal rights, enforce our terms, investigate fraud or ensure user safety.

We may disclose personal data in response to lawful requests from public or government authorities, including for national security, law enforcement or other public interest requirements.

Our services are intended for adult use only. We do not knowingly collect information from anyone under the age of 16. If we discover that we have collected data from a child under this age, we will delete it promptly. If you believe a minor has provided us with information, please contact us immediately.

You have the right to request access to, correction of or deletion of your personal data. You may also object to or restrict processing, or request your data in a structured, machine‑readable format.

You may contact a relevant data protection authority if you wish to lodge a complaint.

To protect your privacy, we may verify your identity before fulfilling requests. We may decline requests where permitted or required by law. We will respond to valid requests within 30 days.

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies before use. This policy applies only to information collected by us.

We maintain reasonable security measures to protect against unauthorized access, use or disclosure of your data. We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

We may update this policy periodically to reflect changes in our services or legal requirements. Continued use of our website after the effective date constitutes acceptance of the revised policy. If you do not agree with the updated terms, please discontinue use and contact us to close your account.